Contact Epic Games Customer Service
Epic Games Phone Numbers and Emails
Customer Service Number:
-
(919) 854-0070
Epic Games Emails:
Customer Service
Account Security
Jobs/ Career
Reasonable Accommodation
Legal
Candidate Privacy Notice, DMCA Inquiries, Privacy Inquiries
Contact Information
Epic Games Website:
Epic Games Help Center:
Corporate Office Address:
Epic Games, Inc.
620 Crossroads Blvd.
Cary,
North Carolina
27518
United States
Other Info (opening hours):
Mailing Addresses:
Epic Games International S.à r.l.
Atrium Business Park
33 rue du Puits Romain
L8070 Luxembourg
Epic Games International S.à r.l.
Platz 3, 6039 Root
Switzerland
Fax:
+1(919) 854-0055
How Good is Epic Games's Customer Service?
Summary of Epic Games Customer Service Calls
46K
TOTAL
CALLS
CALLS
00:49
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Epic Games?
Account Question:
- “Hacking and cheating”
- “I what to transfer my locker on my account”
- “My account that got hacked”
Product/ Service Question:
- “Fortnite bug”
- “Vbucks failure”
- “I bought v bucks but haven't received them”
Request for Information Question:
- “How to redeem my vbucks”
- “To ask some questions”
- “How to merge a Fortnite account”
Cards Question:
- “Card issues”
- “Couldn't redeem my vbuck card”
- “Pin number problems”
Refund Question:
- “Need refund”
- “Refunds”
- “Accedintle used refund ticket by brother”
Shipping and Delivery Question:
- “I bought some thing but i did not get everything”
- “Not received my full soft serve sundae pack”
- “Didnt get vbucks when i purchase”
Payments and Charges Question:
- “I got charged but never got my vbucks”
- “Got charged for a game but no download”
- “Unauthorized charges”
Activation/ Cancellation Question:
- “To cancel subscription”
- “Because my activation code won't work”
- “To cancel a payment for fortnite crew”
Return/ Replace Question:
- “Changing email”
- “Change account email i entered incorrectly”
- “Exchanges”
Staff Question:
- “To talk about service”
- “Customer service”
- “Need to speak to customer service”
Website/ Application Question:
- “Reporting site”
- “Website can't help, no response from ticket either. Not a single email recived to help resolve my issue.”
- “The site won't let me login to my fortnite account”
Employment Question:
- “Job employment”
- “Need a job at epic games but they won't contact me and i applied and everything.”
- “For a job”
Other Question:
- “Cant redeem code”
- “Because I don't see trois”
- “Hello”
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Epic Games