Contact Epic Games Customer Service
Epic Games Phone Numbers and Emails
Customer Service Number:
Epic Games Emails:
How to Contact Epic Games Customer Support?
Most Popular Number:
|Total calls: 46 008||Issues resolved: 1 854||Last call: May 27, 2023|
What Is Epic Games Phone Number?
Common reasons that people try to call Epic Games customer support include account issues, game problems, refunding a charge, and others.
Epic Games’ contact number provided on PissedConsumer is (919) 854-0070. Automated voice recommends users visit the Help Center and FAQs page for answers and solutions to the most common user questions.
Look through the questions for the game or service you selected to see if they are close to the issue you are having. If you cannot find the information you need in the help center, you may contact Epic Games customer service via email, live chat, or social media.
How to Email Epic Games?
The company encourages customers to contact Epic Games support via Help Center. It seems fairly straightforward to find a suitable menu chapter in the help section and fulfill support requests.
Choose which system, game, or console you’re having the issue with from the dropdown menu on the form. Then enter your contact details including name and email address so Epic Games support сould get in touch with you about your problem.
Available email addresses can resolve a variety of issues: firstname.lastname@example.org for customer service inquiries, email@example.com for privacy inquiries, etc. If it suits you, describe the reason for your inquiry as detailed as you can so the Epic Games customer service team could provide a possible resolution.
Be patient to wait for a response from 24 hours to three days from the Epic Games customer support expert.
Does Epic Games Have a Live Chat?
Depending on the issue you have, Epic Games may take time to respond to your email. The most effective way to resolve your issue in the quickest terms is to contact Epic Games support using live chat. This feature is available on the Help Center page in the Support Request section.
Once you’ve clicked on the appropriate menu section, an automated chat box will appear in the corner of the screen and prompt you to begin your conversation with Epic Games customer service chat.
The Epic Games live chat provides step-by-step prompts and solutions for the most common issues with the store, your account, or any games.
How to Contact Epic Games via Social Media?
If your issue has not been resolved and you still need an immediate response, you can also try sending messages to their social media accounts.
Epic Games support can be reached through the company’s various social media pages, including Facebook, Twitter, Instagram, LinkedIn, Pinterest, and YouTube. It is possible to do that if you enter the name @epicgames in the search field.
Find Epic Games on media platforms and follow the page to see their updates. If you have a question or concern, you can write a public post on their page or send them a direct message.
Please notice that Epic Games contacts users individually in exceptional cases but you might be redirected to their support page.
Epic Games Website:
Epic Games Help Center:
Corporate Office Address:
Other Info (opening hours):
Epic Games International S.à r.l.
Atrium Business Park
33 rue du Puits Romain
Epic Games International S.à r.l.
Platz 3, 6039 Root
How Good is Epic Games's Customer Service?
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I was unable to speak to anyone on the phone. I have been given chat instructions for different trouble shooting without resolving what should be a simple issue. Allowing for 2 players to play fortnite
O want mine account back
I was expecting to talk to a real person but it was just a bot and I needed to talk to an employee
Summary of Epic Games Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Epic Games?
- “Hacking and cheating”
- “I what to transfer my locker on my account”
- “My account that got hacked”
Product/ Service Question:
- “Fortnite bug”
- “Vbucks failure”
- “I bought v bucks but haven't received them”
Request for Information Question:
- “How to redeem my vbucks”
- “To ask some questions”
- “How to merge a Fortnite account”
- “Card issues”
- “Couldn't redeem my vbuck card”
- “Pin number problems”
- “Need refund”
- “Accedintle used refund ticket by brother”
Shipping and Delivery Question:
- “I bought some thing but i did not get everything”
- “Not received my full soft serve sundae pack”
- “Didnt get vbucks when i purchase”
Payments and Charges Question:
- “I got charged but never got my vbucks”
- “Got charged for a game but no download”
- “Unauthorized charges”
Activation/ Cancellation Question:
- “To cancel subscription”
- “Because my activation code won't work”
- “To cancel a payment for fortnite crew”
Return/ Replace Question:
- “Changing email”
- “Change account email i entered incorrectly”
- “To talk about service”
- “Customer service”
- “Need to speak to customer service”
Website/ Application Question:
- “Reporting site”
- “Website can't help, no response from ticket either. Not a single email recived to help resolve my issue.”
- “The site won't let me login to my fortnite account”
- “Job employment”
- “Need a job at epic games but they won't contact me and i applied and everything.”
- “For a job”
- “Cant redeem code”
- “Because I don't see trois”
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