Epic Games Phone Numbers and Emails

Customer Service Number:

  • (919) 854-0070

Epic Games Emails:

Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries

Epic Games Contact Information

Epic Games Website:

Epic Games Help Center:

Corporate Office Address:

Epic Games, Inc.
620 Crossroads Blvd.
Cary, North Carolina 27518
United States

Other Info (opening hours):

Mailing Addresses:

Epic Games International S.à r.l.

Atrium Business Park,

33 rue du Puits Romain,

L8070

Luxembourg

Epic Games International S.à r.l.

Platz 3, 6039 Root,

Switzerland


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How to Contact Epic Games Customer Support?

PissedConsumer provides the following Epic Games contacts including a phone number and various email addresses.

Epic Games email addresses:
DMCA inquiries - dmca@epicgames.com
Legal - dpo@epicgames.com
Media - pr@epicgames.com

Additionally, PissedConsumer provides the following Epic Games headquarters address:
Epic Games, Inc.
620 Crossroads Blvd.
Cary, North Carolina 27518
United States

Epic Games support can also be reached through the company’s various social media pages including Facebook, Twitter (@EpicGames), and Instagram.

The website doesn’t exactly specify an Epic Games customer service phone number. However, if you have any legal questions you may reach out via phone number (919) 854-0070. The company advises its players to first visit the help center and FAQs page provided on the website for answers to the company’s common questions.

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More information

Epic Games Rating Based on 1.8K Reviews

Rating details

2.3
more details
Customer service
Website
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of Epic Games Customer Service Calls

33.5K TOTAL
CALLS
00:49 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epic Games Customer Service?

Account Question:

  • “Trouble linking accounts”
  • “I need to change my account region however I have already made purchases on Epic Games”
  • “CAnt find my account”

Product/ Service Question:

  • “It's not letting me get in a game”
  • “I need to get vbucks back”
  • “Vbucks”

Request for Information Question:

  • “To ask a question”
  • “To talk about an account”
  • “I need help with my account”

Cards Question:

  • “Gift card”
  • “Bought a card won't work”
  • “Giftcard issues”

Refund Question:

  • “RefundFortnite”
  • “Epic want let me refund one of my skins”
  • “Refund”

Shipping and Delivery Question:

  • “I didn't get my vbucks I purchased”
  • “I did not get my vbucks from a bundle”
  • “Did not receive vbucks i got be gift card”

Payments and Charges Question:

  • “Issue with payments”
  • “Payment gone wrong”
  • “Billing”

Activation/ Cancellation Question:

  • “Cancel Fornite. I have tried canceling many times inthe past year but with no success. It still comes out of my account every month and has not been played in a while”
  • “Cancel”
  • “Cancel a purchase”

Return/ Replace Question:

  • “My kids spent 560 dollars need returned”
  • “Help changing a email”
  • “Need to change account information”

Staff Question:

  • “Poor customer service”
  • “I need to speek to the manager”
  • “Customer service”

Website/ Application Question:

  • “They are stupid and don't know what the *** they are doing on the website”
  • “A user has been sending my young son to *** sites”
  • “Problem not being solved after several attempts to contact through site.”

Employment Question:

  • “A job”
  • “How do u get a job”
  • “For he could give me a job in epic games and I can get a lot of Vbox and a limited edition skins that no one has”

Other Question:

  • “Mistaken purchase”
  • “To ask something”
  • “Relink”

About

Top Epic Games Services

Customer Care

Top Epic Games Products

Account, Fortnite Video Game, Fortnite V Bucks Gift Card

Epic Games Pros and Cons

Pros: Fortnite, Game is fun, Great games, Just give me my v-bucks, Good game fun

Cons: Terrible customer service, Cant talk to a real human for customer service, Its hard to contact you guys, Lost my money, Hackers

Related Companies

Psyonix

Epic Games reviews and complaints

Epic Games is ranked 64 out of 616 in Games and Movies category

Area Served

USA, UK, Australia, Europe, Canada, Worldwide

Payment Methods

MasterCardPayPalVISA

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