Epic Games Phone Numbers and Emails

Customer Service:

  • (919) 854-0070

Epic Games Emails:

Legal
DMCA Inquiries, Privacy Inquiries
Media
PR Inquiries
Report Fraud
Unauthorized use of your user name or password

Issues fixed by Epic Games

Issue

Brother gifted with out my permission

Resolution

«Company fixed the issue and I have been provided with full refund. Pls refund the red jade.»

by Tamla
Issue

Support i had not received in 3 days

Resolution

«Company fixed the issue and I have been provided with product or service ordered. They got issued resolved today where I have an account and my vbucks in value..»

by Kristofer

Epic Games Contact Information

Epic Games Website:

Epic Games Online Chat:

Corporate Office Address:

Epic Games, Inc.
620 Crossroads Blvd.
Cary, North Carolina 27518
United States

Other Info (opening hours):

Alternative Mailing Address:

Epic Games International S.à r.l.,

Atrium Business Park,

33 rue du Puits Romain,

L8070

Luxembourg

Epic Games International S.à r.l.,

Platz 3, 6039 Root,

Switzerland


Edit Business Info

How to Contact Epic Games Customer Support?

PissedConsumer provides the following Epic Games contacts including a phone number and various email addresses.

Epic Games email addresses:
DMCA inquiries - dmca@epicgames.com
Legal - dpo@epicgames.com
Media - pr@epicgames.com

Additionally, PissedConsumer provides the following Epic Games headquarters address:
Epic Games, Inc.
620 Crossroads Blvd.
Cary, North Carolina 27518
United States

Epic Games support can also be reached through the company’s various social media pages including Facebook, Twitter (@EpicGames), and Instagram.

The website doesn’t exactly specify an Epic Games customer service phone number. However, if you have any legal questions you may reach out via phone number (919) 854-0070. The company advises its players to first visit the help center and FAQs page provided on the website for answers to the company’s common questions.

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More information

Epic Games Rating Based on 1.3K Reviews

Rating details

2.4
more details
Customer service
Website
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of Epic Games Customer Service Calls

18.7K TOTAL
CALLS
00:50 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epic Games Customer Service?

Account Question:

  • “Trying to link a account”
  • “Account got hacked”
  • “My account got hacked with 900 vbucks”

Product/ Service Question:

  • “2fa is not working”
  • “Cant connect my epic games account to my Microsoft account”
  • “I lost my fortnite account”

Request for Information Question:

  • “Need help with my epic games account”
  • “I need help qith linking accounts”
  • “I need help with account”

Cards Question:

  • “Redeem card”
  • “Gift cards not working”
  • “Card activation”

Refund Question:

  • “I bought and have no refunds”
  • “I need to refund a gift”
  • “Because I want 3 more Refunds”

Payments and Charges Question:

  • “Billing”
  • “$1000 in accidental charges”
  • “Regarding transaction”

Shipping and Delivery Question:

  • “I payed for the fornite crew pack but i did not get the vbucks pls help”
  • “To get the skin that my friend gifted me”
  • “Didn't receive vbucks on my son's game”

Activation/ Cancellation Question:

  • “I need to cancel for the fortnite crew”
  • “Canceled fortnite account”
  • “Creator hyperwallet activation”

Return/ Replace Question:

  • “Need to change an email address that no longer exists or is attainable which is attached to the acxount”
  • “Fort night I nead more lifetime return request”
  • “Have renegade raider to return”

Staff Question:

  • “Need customer service human”
  • “Need to speak to customer service human”
  • “People are being really rude”

Website/ Application Question:

  • “Problem not being solved after several attempts to contact through site.”
  • “Problems on website”
  • “Your website is *** up. Go to sign it. It directs me create an account. Wont let me sign in the use my sons vbucks card. This is ***”

Employment Question:

  • “Trying to get paid”
  • “I uploaded digitally codes as a developer builder and im looking to get paid”
  • “Private Server for Job corps”

Other Question:

  • “I accidentally bought a skin in the item shop”
  • “Accidental skin purchases”
  • “I cant enable 2fa”

About

Top Epic Games Services

Customer Care

Top Epic Games Products

Account, Fortnite Video Game, Fortnite V Bucks Gift Card

Epic Games Pros and Cons

Pros: Fortnite, Just give me my v-bucks, Good game fun, Game is fun, Great games

Cons: Terrible customer service, Cant talk to a real human for customer service, Its hard to contact you guys, Hackers, Cannot login to my account

Related Companies

Cloudgine, Psyonix

Epic Games reviews and complaints

Epic Games is ranked 45 out of 537 in Games and Movies category

Area Served

USA, UK, Australia, Europe, Canada, Worldwide

Payment Methods

MasterCardPayPalVISA

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Epic Games Stats

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