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I was playing call duty Cold War for three years and then one day I deleted it for another game and I didnt realize that I accidentally deleted call duty Cold War and when I tried to re-download it it said I did it on it again and I had to pay another $60 the ***

And I just dont understand Im mad and I just dont get it I used to play all the time and now I dont have it and its saying I need to pay more money but I already spent money and Im not gonna waste more money just so I can play a game with my brother

And this weird website is only giving me an AI that is going like he is your game not loading up properly I need to speak with a human

User's recommendation: Try to get an actual person instead of an AI to help you.

Monetary Loss: $60.

Preferred solution: Full refund.

Epic Games Pros: Games are fun and lots of possibilities.

Epic Games Cons: It is super glitchy and ive always had problems with it.

Location: Cary, North Carolina

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