Epic Games - One of my sons fortnite skins was removed which I just paid $20 for less than a week ago
Original review updated by user May 03, 2022
my son purchased a skin on fortnite less than a week ago for 2,500 vbucks, and he went to get on fortnite today and the skin was gone. I tried calling customer service and all it was was an automated voice that tells you to go online.
If I had access to the computer I wouldnt have called. Your customer service sucks. Your company has no problem charging children astronomical prices for worthless skins that dont do anything, but you dont have the courtesy to answer a phone? Honestly that is the problem now a days.
I wouldnt be a bit surprised if they patched you through to a third world country for costomer service just to save a couple dollars on the labor of their services. Ya, save a buck, and make your customers miserable.
Well done guys!!!! Its quite pathetic the way this is handled.
Monetary Loss: $25.
Preferred solution: Deliver product or service ordered.
Epic Games Pros: It is a good game.
Epic Games Cons: Give me my skin back.
Location: Jamestown, Rhode Island
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