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New Reviewer

Because I want my skins back

Epic Games - Because I want my skins back
Epic Games - Because I want my skins back
Epic Games - Because I want my skins back
Epic Games - Because I want my skins back
Epic Games - Because I want my skins back
Epic Games - Because I want my skins back
I had all my skins from season one chapter one every item shop every battle pass skin am I some reason I still have my regular PlayStation account but you guys wont let me have my skins back and I had two FA but every time I try to login on your guises epic games so website I cant get to FA because of you guys like been in my account for like since it happened during chapter 1 season eight chapter 2, season 86 and now Im still playing Fortnite was the cow they didnt have any OG skins no purple skull trooper, renegade raider assault trooper. None of that I dont have because of you guys. in every emote and pickax glider in the sky trail and every rap I had. but I have some of my skins I bought.
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1 comment
#2322529

Same *** happened to me. Somebody hacked my account but customer service supposably cant do anything but apologize and tell me I’m not the authorized owner anymore. Trash company.

ID
#4305558 Review #4305558 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Oh my skins back glider, pickax, battle pass, skins, feculence, wraps, emotes, glider trails. I want all that back. Epic games from chapter 1 season one to chapter 4 season one.
New Reviewer

I was trying so many times with vbucks and it lock me out and it wont work

You guys lock me out of my card and I can't buy vbucks because I tried to many times and I need you guys to unlock it Or I will sue you guys
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ID
#4625014 Review #4625014 is a subjective opinion of poster.
Location
Peoria, Arizona

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Verified Reviewer
New Reviewer

Cannot link account with xbox console or use vbucks card

We purchased a 5000 vbucks card. When we attempt to put it into his fortnite account it asks for a 25 digit code when the card has only 16 digits. Then when I attempted to put it directly onto his epic games account from my phone, it tells me that my phone is already linked to another console.
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ID
#4624754 Review #4624754 is a subjective opinion of poster.
Pros
  • Son loves their games
Cons
  • This is frustrating for the mom of a disappointed little man lol
Preferred solution
Able to link my console with my epic games account AND use vbucks card

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New Reviewer

There is a glitch in fortnite

So for the past two or so days I havent been able to load into a Fortnite match whether it be creative battle royale so Ive been trying to reach out to you guys via phone but you guys arent picking up so I needed to talk to somebody so I can figure out how to get this glitch to stop because I wanna play Fortnite and my friends want me to play with him but I cant win I cant load into anything thing in Fortnite so you guys have to help me and the kind of help I need is more you guys actually reach out to me my phone number is 385-423-****. I need you guys to reach out to me in someway so I can talk about this. I need an actual agent or employ to go to me through how to stop us cause Im just trying to play my game. Talk contact me.!!! User's recommendation: If you guys are thinking of getting fortnight, talk to somebody who has it before getting it because it’s a waste of time to load in the matches of stuff
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ID
#4624743 Review #4624743 is a subjective opinion of poster.
Pros
  • Fun
Cons
  • Longtimetoload
Loss
$1000
Preferred solution
I would like to get your game fixed and I would like 35,000 Vbucks

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Verified Reviewer
New Reviewer

My ID got hacked and my email was removed from the account

I just recieved a message with security code and an email with password reset link... Before I could do anything my password was changed. Epic games didn't reach me out whatsoever! I am still not able to login to Epic Games! Please resolve the problem as soon as possible
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ID
#4624473 Review #4624473 is a subjective opinion of poster.
Preferred solution
I want my account recovered and my games back I am not going to purchase them again and again

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Verified Reviewer
New Reviewer

Vbucks failure

Epic Games - Vbucks failure
Vbucks card is not work on epic games an it non refundable at dollar general need fix asap I would really appreciate it

User's recommendation: Dnt knw u tell me how to fix it.

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ID
#4624245 Review #4624245 is a subjective opinion of poster.
Loss
$8
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bullying

They told me to kill myself and they said that they help among us in a plane and it crashes in ocean. She cant swim at my dad will die over cancer and wont get cured and then once I brought up that I was calling epic games and youre saying dialing they got scared and for the change. Sorry sorry sorry
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ID
#4623217 Review #4623217 is a subjective opinion of poster.
Loss
$32
Preferred solution
Apology
New Reviewer

V bucks cards not working

No person to help me with my issue. I am unable to use my 2 v bucks gift cards. After I put the code in a message says the code is not recognized on one card and on the other card it wont let me finish putting in the password
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ID
#4622936 Review #4622936 is a subjective opinion of poster.
Loss
$16
Preferred solution
V bucks gift cards that work

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Verified Reviewer
New Reviewer

Response

I was in contact with epic games but am still waiting for a fix on my account. I hope to hear back with a fix and to receive what I paid for.

User's recommendation: Use this site because it does wonders for your complaints to get results.

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ID
#4622756 Review #4622756 is a subjective opinion of poster.
Pros
  • Great company with great games
Cons
  • Late service
Loss
$130
Preferred solution
What I paid for to be given to me and this bug on my account to be fixed
New Reviewer

Can’t get a hold of anyone

Trying to get my sons account to where I can buy VBuckd and no one can answer the phone. Says I have to wait 24 hours and the skin he wants refreshes in 8 hours. So not being able to talk to someone immediately kinda defeats the purpose. All I want to do is add money to my sons Fortnite account and I cant even do that.
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ID
#4622683 Review #4622683 is a subjective opinion of poster.
Preferred solution
To talk to someone

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Verified Reviewer
New Reviewer

Account merge

Hello I wanted to know if I can merge my account I had my old account on my tablet when I was younger and I made an email and I lost that email I can try to recover it for the account I want to merge. But I have the Xbox login and I was curious if its still possible to merge accounts and wanted to contact a worker of epic games I will put down my phone number please contact me asap if anyone can.
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ID
#4622539 Review #4622539 is a subjective opinion of poster.
Location
Huntington, New York
New Reviewer

Card issues

My card wouldnt let me purchase even though its valid, I made sure that everything was typed in correctly but it wouldnt work
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ID
#4622505 Review #4622505 is a subjective opinion of poster.
Preferred solution
A phone call

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Verified Reviewer
New Reviewer

MY ORDER WAS NOT PROCESSED

Hello,i made a purchase of gta 5 with a cupon but i did not recieve my game it has been almost 6 hours now. i canceled the order now but still no refunds no nothing the amount cut was 2144.13 KSH (15.50 USD)
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ID
#4620628 Review #4620628 is a subjective opinion of poster.
Loss
$16
Preferred solution
Full refund
New Reviewer

Buying items and not receiving them