Epic Games - Shady billing practice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerWhen I placed an order, the amount showing was well established on the screen before I clicked the button to place the order. But when I clicked to actually place the order, an amount more than double the amount that was agreed on was charged to my credit card, because their system did not apply a rebate coupon that was entered automatically before placing the order.
I contacted their customer service, and they said they will not do anything because I can not prove that the amount was different.
Really? In order to prove it, I would have had to record the screen. Who does that reasonably speaking before placing an online order?
Have a screen recorder to record the screen with a video. I have placed thousands of online orders and do so on every day and have never had to record a screen to prove anything.
This is a fraudulent charge.
User's recommendation: Please beware and record your screen before clicking to place any order with them.
Preferred solution: Price reduction.
Epic Games Pros: 000.
Epic Games Cons: Customer service is totally unwilling to help.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content